How can we help you?

We know you'll love well-kept., but if you're not satisfied, we'll happily allow a return. Read below for our return policies and procedures:

Well-Kept, LLC Return Policy

1. Any defective products must be returned within 30 days of invoice date.
2. Remember to include your packing slip or invoice from the original order so we know who the return is from.
3. Return the product with shipping prepaid. Shipping charges are not refundable.
4. All items must be in original packaging.
5. Returns must be sent via UPS, Federal Express, DHL or any courier that issues a tracking number. Please e-mail return tracking numbers to hello@staywellkept.com
6. Please allow 2-4 weeks for the credit.

Please provide the following information to hello@staywellkept.com

1. Customer name
2. Reason for return
3. Please specify for us: Requesting a refund or replacement product?
4. Customer e-mail address and phone number

After receiving this information, we'll review and respond quickly to make sure you are more than satisfied. Thank you!

Well-Kept, LLC Terms and Conditions

General

This www.staywellkept.com website (the "Website"or "Service") is owned and operated by Well-Kept, LLC and contains material images that are protected by international copyright, trademark and other intellectual property laws. All third party logos and information are property of their respective owners. Unless otherwise specified, the Service is intended for your personal, noncommercial use only. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any material, including images, graphics, code or software from the Service without prior written consent from Well-Kept, LLC. You may download material from the Service and may use the Service for your personal, noncommercial use only, provided you keep intact all copyright and other proprietary notices. You may establish a hypertext link to this Service only with prior written (or emailed) permission from staywellkept.com, so long as the link does not state or imply any sponsorship of your site by staywellkept.com (unless applicable). You may not, without the prior written permission from staywellkept.com, frame any of the content of the site, or incorporate into another website or other service any intellectual property of staywellkept.com, its parent or affiliate companies or its licensors.

License to staywellkept.com

By providing any material for display or inquiry on the site, you are representing that you are the owner of the material, or are making your submission with the express consent of the owner of the material. In addition, when you provide us with material for display on the site, you are granting staywellkept.com a royalty-free, perpetual, non-exclusive, unrestricted, worldwide license to:

1. Use, copy, sublicense, adapt, transmit, publicly perform or display any such communication.
2. Sublicense to third parties the unrestricted right to exercise any of the foregoing rights granted with respect to the communication.

The foregoing grants shall include the right to exploit any proprietary rights in such communication, including but not limited to rights under copyright, trademark, service mark or patent laws under any relevant jurisdiction.

Privacy Policy / Statement

The following privacy policy governs our online collection of information from you. This privacy policy, including our children's privacy statement, does not apply to any information you may provide to us or that we may collect offline and/or through other means; for example, at a live event, via telephone, or through the mail. We may collect and store information, personal or otherwise, that you voluntarily supply to us online as part of the Service. We also collect and store information that is generated automatically as users navigate online through the Service. It is the policy of staywellkept.com NOT to collect personal information from our users without their consent, nor share with anyone those names, email addresses or information. We will NEVER sell or disclose personal information to third party vendors with consent. However, unless you inform us otherwise, staywellkept.com reserves the right to use, and to disclose, information collected from you while you are using the site (e.g., your name and e-mail address) for a variety of reasons and purposes, such as providing users with information about products, services and events. If you do not wish to be included in such uses, you must send an e-mail or a letter to us requesting to be taken off any lists of information that may be used for these purposes. Well-Kept, LLC - address: P.O. Box 567836 Atlanta, GA 31156 hello@staywellkept.com We may use "cookies" in a limited way to help deliver advertisements and to identify unique browsers that visit us and to track usage throughout our site. Some of our business affiliates and advertisers use cookies, which can be used to tell when your computer has contacted a web site. Because we do not control the privacy policies of our business affiliates, advertisers or any other sites to which we may provide hyperlinks, you should check the privacy policy of the site you are visiting if you have any concerns about that site's use of cookies or about that site's use of your information. We also make some content, products and services available through our site through cooperative relationships with third party providers, where the brands of our provider partner appear prominently on the site. We may share with our provider partner any information you provide, or that is collected, in the course of visiting any pages that are made available in cooperation with our provider partner. In some cases, the provider partner may collect information from you directly, in which cases the privacy policy of our provider partner may apply to the provider partner's use of your information. The privacy policy of our provider partners may differ from ours. If you have any questions regarding the privacy policy of one of our provider partners, you should contact the provider directly for more information. Be aware that we may occasionally release information about our visitors when release is appropriate to comply with law, to enforce our Terms of Service agreement, or to protect the rights, property or safety of users of our Services, the public, or staywellkept.com. Please also note that as our business grows, we may buy or sell various assets. In the unlikely event that we, some or all of our assets, or one or more of our websites is acquired by another company, information on our users may be among the transferred assets.

Children's Privacy Statement for staywellkept.com

This children's privacy statement explains our practices with respect to the online collection and use of personal information from children under the age of thirteen, and provides important information on your rights under federal law with respect to such information. "We do NOT knowingly collect personally identifiable information from children under the age of thirteen as part of the site. We screen users who wish to provide personal information in order to prevent users under the age of thirteen from providing such information. If we become aware that we have inadvertently received personally identifiable information from a user under the age of thirteen as part of the site, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of thirteen as part of the Service. "Because we do not collect any personally identifiable information from children under the age of thirteen as part of the Service, we also do NOT knowingly distribute such information to third parties. "We do NOT knowingly allow children under the age of thirteen to publicly post or otherwise distribute personally identifiable contact information through the site. "Because we do not collect any personally identifiable information from children under the age of thirteen as part of the Service, we do NOT condition the participation in the Service's online activities of a child under thirteen on providing personally identifiable information.

Questions on Privacy Policy / Statement

If you have any questions about the children's privacy statement, the privacy practices of staywellkept.com, or your dealings with staywellkept.com, you can contact: Well-Kept, LLC hello@staywellkept.com

Disclaimers

This site includes links and pointers to Internet sites, content and services provided by third parties. staywellkept.com's linking to any third party sites does not imply an endorsement or sponsorship of such sites, or the information, products or services offered on or through the sites. In addition, neither staywellkept.com, subsidiary companies nor their affiliates operate or control in any respect any information, products or services that third parties may provide on or through the website linked to by staywellkept.com. The materials, information, products and services offered on or through the website and any third-party sites are provided "as is" and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, staywellkept.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Staywellkept.com does not warrant that the site or any of its functions will be uninterrupted or error-free, that defects will be corrected, or that any part of this site, or the servers that make it available, are free of viruses or other harmful components. Staywellkept.com does not warrant or make any representations regarding the use or the results of the use of the site or materials in this site or in third-party sites in terms of their correctness, accuracy, timeliness, reliability or otherwise. You (and not staywellkept.com) assume the entire cost of all necessary maintenance, repair or correction. The Service is provided for informational and online store purposes only, and is not intended for trading or investing purposes, or for commercial use. The site should not be used in any high risk activities where damage or injury to persons, property, environment, finances or business may result if an error occurs. You expressly assume all risk for such use. Staywellkept.com reserves the right to change or discontinue any service, product or information contained within the site without notice or repercussion. Staywellkept.com also reserves the right to refuse any listing, link, graphic, photo or any other information which we deem to be inappropriate.

Online Commerce

In addition, staywellkept.com may allow you to purchase many different types of products online that are provided by Well-Kept, LLC. Staywellkept.com is not responsible for the quality, accuracy, timeliness, reliability or any other aspect of these products and services. If you make a purchase from staywellkept.com or on a site linked to by staywellkept.com, the information obtained during your visit to that merchant's online store or site, and the information that you give as part of the transaction, such as your credit card number and contact information, is collected by the merchant. A merchant may have separate privacy and data collection practices. Staywellkept.com has no responsibility or liability for these independent policies. For more information regarding a merchant, its online store, and its privacy policies, return to that merchant's home page and click on its information links or contact the merchant website directly. You release staywellkept.com and its affiliates from any damages that you incur, and agree not to assert any claims against them, arising from your purchase or use of any products or services made available by third parties through staywellkept.com. When you purchase products or services on or through staywellkept.com, you may be subject to additional terms and conditions that specifically apply to your purchase or use of such products or services. If you have any questions about these additional terms and conditions, you should contact Well-Kept, LLC directly. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the site. You agree to use the site and to purchase products through the site for legitimate, noncommercial purposes only. You also agree not to make any purchases for speculative, false or fraudulent purposes or for the purpose of anticipating demand for a particular product or service. You agree to only purchase goods or services for yourself or for another person for whom you are legally permitted to do so. When making a purchase for a third party that requires you to submit the third party's personal information to staywellkept.com or a merchant, you represent that you have obtained the express consent of such third party to provide such third party's personal information.

Limitation of Liability

Under no circumstances, including, but not limited to, negligence, shall staywellkept.com, its subsidiary and parent companies or affiliates be liable for any direct, indirect, incidental, special or consequential damages that result from the use of, or the inability to use, staywellkept.com materials, products, or services, or third party materials, products, or services made available through the site, or any part of the site, even if staywellkept.com is advised beforehand of the possibility of such damages. (Because some states do not allow the exclusion or limitation of certain categories of damages, the above limitation many not apply to you. In such states, the liability of staywellkept.com, its subsidiary and parent companies or affiliates is limited to the fullest extent permitted by such state law.) You specifically acknowledge and agree that staywellkept.com is not liable for any defamatory, offensive or illegal conduct of any user. If you are dissatisfied with any staywellkept.com materials, products, or services, or with any of staywellkept.com's terms and conditions, your sole and exclusive remedy is to discontinue using the site.

Termination

Staywellkept.com may cancel or terminate your right to use the site or any part of the site at any time without notice. In the event of termination, you are no longer authorized to access the part of the site affected by such cancellation or termination. The restrictions imposed on you with respect to material downloaded from the site, and the disclaimers and limitations of liabilities set forth in these Terms of Service, shall survive.

Other

This agreement constitutes the entire agreement between staywellkept.com and you with respect to the subject matter contained in this agreement and supersedes all previous and contemporaneous agreements, proposals and communications, written or oral. You also may be subject to additional terms and conditions that may apply when you use the products or services of a third party that are provided through the site. In the event of any conflict between any such third party terms and conditions and these Terms of Service, these Terms of Service shall govern. This agreement shall be governed by and construed in accordance with the laws of the State of Georgia without giving effect to any principles or conflicts of law. If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. Updated November 20, 2023